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Returns

Return Policy

We are confident the value and quality of our merchandise will meet, if not exceed your expectations.  In the event you are not completely satisfied, we'll gladly provide an exchange or refund your purchase price for items returned in their original

Return Options

Contact Hempvana Support and request a prepaid FedEx label. Simply print and affix the label to your package and drop it off at any FedEx location. A $9.99 return shipping charge will be automatically deducted from your refund upon printing this labe

Exceptions to Our Return Policy

We will replace at no cost, any item received in a defective state (i.e. ripped, torn, or broken) with image provided. Consumable items (products that can be diminished or used up) are not returnable once they are opened.  However, we will accept a r

Exchanges

Items received damaged or defective can be exchanged by contacting us here. Be sure to include an image of the damage or defect. One of our Hempvana Team Members will respond within 24 hours.