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Shipping & Delivery

My Order Was Delivered to the Wrong Address!

Don’t panic! Please contact the Hempvana Team here to adjust your delivery address details.

How Long Does it Take to Process a Return?

Once your return is received in our warehouse, it will be processed within 3-5 business days. Refunds typically reflect in your account within 3-5 business days after your return is processed. Hempvana® will not be responsible for the loss or damage

I Received the Wrong Order!

If you have received the wrong order click here and fill out the contact form. Please include all necessary information, which product(s) are missing, and what you received with an image of the incorrect product.