POPULAR QUESTIONS

Got a question? Check out our popular articles below to find the answer you're looking for.

Need More Help?

Please contact our support team here
All articles

My Account

I Forgot My Password!

Select Log-In from the My Account dropdown menu at the top of the pageClick the "Forgot Your Password?" link under the password section. Enter the email address your account is associated with. A link will be sent to that email address so you can res

How Do I Reset My Password?

After logging in, go to My Account Details. At the bottom of the page are your Account Details and a link that says Edit Profile. You can start using your new password.

How Do I Update/Change My Address?

Go to My Account Details and click "Edit Addresses". You will have the option to edit your current address(s) or add a new address. If you have multiple addresses you can choose which address you’d like to use as the default.

How Do I Unsubscribe from Hempvana Marketing Emails?

To unsubscribe from Hempvana’s marketing emails, please click on the unsubscribe link located in the footer within the email.